Returns & Exchanges
At Epic Armoury, we want you to be fully satisfied with your gear; if your items do not meet your expectations, you can return them within 30 days of delivery for a full refund or exchange. All returned items must be in their original, unworn condition with tags attached to ensure a smooth processing experience.
Return Process
- 1.Initiate Your Return
Log into your account portal or visit our returns center to select the items you wish to send back and receive your unique return authorization number.
- 2.Package Your Gear
Securely pack the items in their original packaging, ensuring all components of the armour or apparel are protected to prevent damage during transit.
- 3.Ship the Package
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your requested exchange within 5-7 business days.
